Trading as Bigibila Pty Ltd, ABN 70601591119, we are committed to compliance with Australia’s Privacy Act 1988 and Australian Privacy Principles (APPs).

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Collection of Information

We will only collect your personal information that is reasonably necessary for us to carry on our business.  We will identify ourselves and the purpose for collecting personal information at the time of collecting this information.

Individuals must request to join our mailing list, generally by registration through our website, alternately by phone, mail or email request or personally at our cellar door, for their information to be collected and stored.  

Primarily, the collection of data by Bigibila Pty Ltd will be for the purpose of keeping subscribers informed about the development of our business, for supplying customers with products ordered, and for improving the way we do business. This includes the facilitation of your participation in our wine clubs and other loyalty programs. Types of information we will collect, include name, address, phone number, date of birth, historical transaction records and e-mail. 

 

Use and Disclosure of Information

Bigibila Pty Ltd will only use personal information to fulfil the purposes for which the information was collected, other purposes which are directly related to the primary purpose(s), or as otherwise required by law. Address and contact information may be disclosed to third parties (such as our courier company) for the purpose of fulfilling orders.

 

Sensitive Information

Sensitive information will not be collected or stored by Bigibila Pty Ltd.

 

Direct Marketing opt-outs

We send to our customers, potential customers and wine club members information about our products and services that we consider may be of interest. Those communications are sent in various forms, including mail, SMS, and email. You can opt-out of receiving marketing communications at any time by lodging a request via our contact details below or by using opt-out facilities provided in marketing communications. Once we have received your opt-out request, we will remove you from our direct marketing programs as soon as reasonably practicable.

 

Complaints and Contact details

If you are concerned that your personal information has been mishandled, or if you wish to obtain additional information about the way we handle privacy issues, you can contact us at info@bigibila.com