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Delivery Policy

Thank you for placing an order with Bigibila! We guarantee that we will deliver the wine to you ourselves, through Australia Post or through a trusted local courier company. We will post or deliver your wine within 3-5 business days of you placing your order. When sending or couriering your wine to you we will keep tracking records, but please indicate on your order whether you would like the extra protection of signature upon delivery. If wine is delivered to you damaged please do not accept the delivery. Contact us by email at info@bigibila.com. We will follow it up and make sure you receive a replacement delivery as soon as possible!



Refunds and Returns Policy

Thank you for placing an order at Bigibila! As all of our wine is now sealed with screw caps we are pleased to say that we have 0% spoilage. For this reason we do not offer refunds and returns so please choose your wine carefully.